It’s frustrating when an employee stops following instructions. You’re trying to keep things moving and suddenly someone isn’t doing what you’ve asked. Before you take any action, you need to understand why the behaviour is happening. Refusal is one thing. A misunderstanding, lack of training or someone genuinely struggling is something completely different. Getting clear on the […]
A formal grievance is not something that you can afford to ignore or handle casually. You are busy running the business and may not be sure how serious a grievance really is. But once an employee puts something in writing, how you handle it matters as much as the issue they are raising. If you […]
You probably haven’t heard of the Fair Work Agency yet. That’s because it’s been slipped in as part of the Employment Rights Act that came into force in April. There is not much information available, but from what we do know, it is going to have a significant impact on your compliance requirements in the […]
What do you do when a client makes a complaint about one of your team members? It can be tricky to find the balance. Get it right and you’ll maintain the client relationship whilst treating your employee fairly. But, get it wrong, and you could risk losing the client and damaging team morale. Your step-by-step […]
Growing your business feels amazing. More customers, more revenue, more people wanting to join your team. You’re finally getting somewhere. But growth brings some unexpected legal challenges along with it that weren’t even on your radar when you started. Those casual ways of doing things that worked perfectly with 3 people can cause real problems […]
Losing employees after maternity leave is frustrating and expensive.
You can do everything you think is right and still get hit with a massive fine. That’s exactly what happened to a fish and chip shop owner in Surrey.
Interviews can feel awkward, especially when you’re trying to build rapport with a candidate. A bit of small talk to break the ice is natural.
More adults are getting ADHD diagnoses than ever before. That means someone in your business might have ADHD right now, whether you know it or not.
Workplace problems in small businesses don’t stay small for long.
In small businesses, these problems hit harder and spread faster than in larger companies.
