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ZEST HR November 2026 Newsletter
November 2026 Newsletter
November 2, 2026
The real cost of managing employment law on your own
The real cost of managing...
October 28, 2026
How the UK’s salary transparency...
October 22, 2026

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What to do when a client complains about one of your staff
What to do when a client complains about one of your staff
Blog

What to do when a client complains about one of your staff

If a client complains about one of your employees, reacting to please the client without considering your employee’s rights could be a costly mistake. Understandably, you have a commercial relationship to protect. Many business owners over-apologise to the client, pull the employee in for a sharp word and hope it blows over. But, as the […]

  • By tara
  • August 31, 2026
Could your business be breaching workers’ rights?
Could your business be breaching workers’ rights?
Blog

Could your business be breaching workers’ rights?

If your business breaches basic employee rights, the consequences could be huge. You could be ordered to pay back everything you owe, going back years. A worker can make a tribunal claim without a lawyer. The new Fair Work Agency (FWA) can audit your records, issue financial penalties and name you publicly. And, if your […]

  • By tara
  • August 28, 2026
4 ways to measure if your employee perks are actually working
4 ways to measure if your employee perks are actually working
Blog

4 ways to measure if your employee perks are actually working

If you can’t measure every employee benefit you offer and how it impacts your bottom line, you’re not doing it right. Yes, perks are primarily there to support your employees. They keep your people happy and improve your work culture. But you’re running a business, not a charity. Any perks and benefits you offer must […]

  • By tara
  • August 25, 2026
Facing a tribunal claim? Here’s why you shouldn’t handle it alone
Facing a tribunal claim? Here’s why you shouldn’t handle it alone
Blog

Facing a tribunal claim? Here’s why you shouldn’t handle it alone

If a tribunal claim lands on your desk, what you do next really matters. You have 28 days to act. And how you act can be the difference between successfully defending the claim and paying a large sum of money you potentially can’t afford. For most small business owners, it’s territory they’ve never been in […]

  • By tara
  • August 18, 2026
The price you’ll pay for dismissing an employee the wrong way
The price you’ll pay for dismissing an employee the wrong way
Blog

The price you’ll pay for dismissing an employee the wrong way

Dismissing employees is getting much more risky for business owners in the UK. Recent changes in the law mean that you can’t just let someone go and assume that everything will be okay. It’s easier (and therefore more likely) that an employee will claim that they were let go unfairly and the amount they can […]

  • By tara
  • August 11, 2026
Breastfeeding at work: Employer legal obligations
Breastfeeding at work: Employer legal obligations
Blog

Breastfeeding at work: Employer legal obligations

If you have an employee who’s breastfeeding or expressing milk at work, you have legal obligations. Many small business owners have no idea what they are. But a small, accidental slip up could land you in hot water. You could be looking at discrimination and harassment claims, with potentially uncapped financial damages if a case […]

  • By tara
  • August 4, 2026
Can you spot the signs before someone quits?
Can you spot the signs before someone quits?
Blog

Can you spot the signs before someone quits?

You probably won’t find out someone is leaving until they hand in their notice. By then, in most cases, the decision was made weeks ago. Summer tends to be when this plays out. People go on holiday, get some headspace, start browsing jobs on their phones and come back with a plan. If you haven’t […]

  • By tara
  • July 31, 2026
Your sexual harassment policy probably isn’t doing what you think it is
Your sexual harassment policy probably isn’t doing what you think it is
Blog

Your sexual harassment policy probably isn’t doing what you think it is

From October, if one of your employees makes a harassment claim, a policy alone won’t cut it. I know you might think a policy stored away somewhere is enough. But, with the rule changes, you must be able to evidence how you took all reasonable steps to prevent harassment in your workplace.   A quick look at […]

  • By tara
  • July 30, 2026
Half your team off this summer? Here’s how to deal
Half your team off this summer? Here’s how to deal
Blog

Half your team off this summer? Here’s how to deal

With summer around the corner, more of your employees might be off on holiday than usual. If you’re only a team of ten, two people off at the same time is 20% of your workforce. That can really hit hard if you haven’t planned properly for it. What does planning properly look like? Let’s take […]

  • By tara
  • July 23, 2026
Can I refuse a flexible working request during school holidays?
Can I refuse a flexible working request during school holidays?
Blog

Can I refuse a flexible working request during school holidays?

Every summer, the requests start coming in. “Can I work from home on Fridays while the kids are off?” “Would it be okay to shift my start time for six weeks?” “I was thinking about dropping Wednesdays during the holidays…” It’s tempting to say yes without thinking it through. Many business owners also say no […]

  • By tara
  • July 13, 2026
What you can learn from the £66k “incompetent boss” tribunal case
What you can learn from the £66k “incompetent boss” tribunal case
Blog

What you can learn from the £66k “incompetent boss” tribunal case

An engineering worker was awarded £66,295 plus £1,800 costs after his employer dismissed him for raising concerns about his manager’s competence. The employer thought they had a reasonable case. The tribunal thought otherwise. And, from January 2027, cases like this are about to get a lot more expensive. Here’s what happened and what it means […]

  • By tara
  • July 9, 2026
Free Employment Rights Act Compliance Health Check
Free Employment Rights Act Compliance Health Check
Blog

Free Employment Rights Act Compliance Health Check

The Employment Rights Act introduces significant changes that could affect your contracts, policies and management practices. Our free Employment Rights Act Compliance Health Check is designed to help employers identify potential compliance gaps before they become costly problems. Complete the questionnaire and email it back to us. Tara Anstee will personally review your responses and […]

  • By tara
  • July 3, 2026
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